Privacy Policy

The Purity Project ABN 54565340135 ("we/us/our") understands the importance of your privacy and is committed to adhering to all Australian privacy laws. The following policy ("the policy") sets our how your personal information is collected and treated.

When you visit https://www.thepurityproject.com.au ("our website"), depending how you interact with our website, we may collect personal information about you. Please note, our website is hosted by Webflow which holds a current SSL certificate.

Cookies
Cookies are used to collect information on your browsing activity on our website. When you visit our website our servers track and record information that your browser sends which may include your Internet Protocol (IP) address, which pages or products you viewed, referring sites, time spent on our website, and/or product purchase information. The purpose of collecting this information is to collate and analyse information that will enable us to improve our website experience, functionality, product offering, store which products you purchased, record keeping, and to make sure our marketing is relevant to you. You can set your browser to refuse cookies if you wish to.

Payment Information
When you submit an order with us online, you will be required to provide billing and shipping information such as your name, delivery address, email address, contact number. This information is used to identify and process your order. We may use your email address to contact you after your purchase to provide an opportunity to leave a customer service and/or product review, and other information relating to our products or website. When your purchase is made through our website, your credit card information is collected at each order and not stored. We use an external provider Stripe to process all payments and their privacy policy will govern the use of your personal information. You can view Stripe's privacy policy here.

Promotions, Offers or Marketing
Throughout your activity on our website, you may be prompted to sign up to receive promotions, website or product information, or other exclusive offers by providing your name and email address to us. If you no longer wish to receive these types of promotional and marketing information, you can unsubscribe yourself by click the unsubscribe button at the bottom of a promotional email. Alternatively, you can request this by contacting us at admin@thepurityproject.com.au.

From time to time, we may have competitions or promotions running. Should you wish to participate, we will require you to provide personal information such as your name, email address and other contact information. This information is only used to contact winners.

Other Information we may Collect
From time to time, we may collect other information from you in the form of a feedback review or survey. Providing us with your feedback is optional and your choice. The purpose of collecting this information is to improve our customer service, user experience and product offering. We will only contact you for this information once you have made a purchase with us and will only contact you using the information you provide. If you wish not to receive such emails, you can notify us by contacting us at admin@thepurityproject.com.au.

Third Parties
We do not disclose your personal information to advertisers or to third party companies (within or outside of Australia) without your explicit consent, unless otherwise outlined within this policy or those required in connection with providing you with your purchase (such as postal services) or where we are required to disclose by law. We do not sell or license your personal information to third parties.

Accessing Your Data
For further information about what personal information we store about you, or to amend or delete your personal information stored by us, please contact us at admin@thepurityproject.com.au. If you think your personal information has been mishandled by us, please email us and we will investigate your complaint and get respond to you within 14 business days.

Amendments to This Policy
Our policies are reviewed from time to time and may be amended. We will notify you by posting an updated version on our website. By using our site, you consent to our privacy policy.

Terms & Conditions
Accuracy of Information
We attempt to be as accurate as possible when describing our products and services on our website, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, colours, ingredients, information or other content available on or via our website are accurate, complete, reliable, current, available or error-free.

Representations and Warranties
The advice and information contained within our website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While every effort is taken to ensure that the information contained within our website is accurate, The Purity Project takes no responsibility for any loss or damage arising from its use or misuse.

Intended use of Products
By placing an order with us, you acknowledge and agree to use our product(s) for their intended purpose. It is your responsibility to read all product warning labels and follow the directions for use appropriately. The Purity Project takes no responsibility for any damages or loss arising from your misuse of our product(s).

Limitations of Liability
You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any:

(a) interruption of business;
(b) access delays or access interruptions to the Site;
(c) data non-delivery, mis-delivery, corruption, destruction or other modification;
(d) computer viruses, system failures or malfunctions which may occur in connection with your use of our website, including during hyperlink to or from third party websites;
(e) any inaccuracies or omissions in Content, or
(f) events beyond our reasonable control.

Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind or loss of profits, loss of revenue loss of data, loss of goodwill, arising out of or related to our website or your use (or non-use) thereof, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred dollars ($100.00).

Risk
Risk of loss and damage of the product(s) are passed onto you upon delivery. Our products are carefully formulated, however should you develop adverse reactions, we will not be held liable once ownership of product is passed onto you.